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Everything You Need to Know About AC Maintenance – Frequency, Costs and Benefits

  • Writer: Juan Castro
    Juan Castro
  • 13 minutes ago
  • 7 min read

For building owners, facilities managers, and property managers in Sydney, ensuring commercial air conditioning systems operate efficiently is more than just keeping tenants comfortable—it’s a critical part of property management. From office towers to retail centres, hospitals to apartment complexes, the performance of commercial air conditioning systems directly impacts tenant satisfaction, energy efficiency, and regulatory compliance.


Many managers only address AC issues when problems arise, resulting in unexpected repairs, tenant complaints, and higher operating costs. This guide covers everything you need to know about commercial AC maintenance, including maintenance frequency, costs, system options, and practical tips. Whether you’re asking, “Do commercial air conditioners need maintenance?” or searching for the “best HVAC maintenance near me service”, this guide has you covered.


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Table of Contents


1. Why Commercial AC Maintenance Matters

Commercial central air conditioning units are complex systems that integrate cooling, heating, and ventilation. Neglecting maintenance can lead to:

  • Increased energy consumption and operating costs

  • Unexpected breakdowns affecting tenant comfort

  • Reduced lifespan of equipment

  • Poor indoor air quality

In high-traffic buildings or spaces like hospitals, shopping centres, gyms, or commercial kitchens, poorly maintained systems can significantly impact tenant satisfaction and regulatory compliance. Preventative maintenance helps avoid costly emergencies while keeping your building operating efficiently.


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2. Do Commercial Air Conditioners Need Maintenance?

Yes. Commercial air conditioners need maintenance to operate efficiently and reliably. Unlike residential units, commercial systems run for longer hours and serve larger spaces. Regular servicing:

  • Detects and resolves minor issues before they escalate

  • Ensures HVAC systems meet safety and compliance standards

  • Improves energy efficiency

  • Extends the life of commercial ducted air conditioning and commercial fresh air ventilation systems

Maintenance isn’t optional—it’s essential for safe, efficient, and cost-effective building operations.


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3. AC Maintenance Frequency: How Often Should You Service Your System?

When planning maintenance for commercial air conditioning, it’s useful to reference DA19 HVAC &R Maintenance, a widely accepted Australian guideline for HVAC servicing and asset management. DA19 emphasises tailoring maintenance frequency to system type, usage, and building requirements rather than a single fixed interval.

System Type

Typical Building Usage

Recommended Frequency

Notes / DA19 Alignment

Split Systems

Small offices, boutique retail stores, small professional suites, single-tenant spaces, small cafes

Biannual (2x per year)

Service includes filter cleaning, refrigerant check, electrical inspection, fan operation. Suitable for low-demand usage per DA19 guidance.

Ducted Systems

Medium to large offices, multi-room commercial buildings, hotels, apartment complexes, multi-tenant retail centres

Biannual (minimum) / Quarterly for high-demand

Includes filter and coil cleaning, fan inspection, damper calibration, refrigerant check. DA19 emphasises preventive maintenance based on load and usage.

Rooftop Units

Large offices, shopping centres, hospitals, warehouses, schools, industrial facilities, large gyms

Quarterly

Service includes condenser and evaporator cleaning, fan and belt inspection, refrigerant check, corrosion inspection. High exposure and heavy use justify quarterly service as per DA19.

Fresh Air Ventilation Systems

Offices, gyms, hospitals, commercial kitchens, laboratories, auditoriums, high-occupancy public spaces

Biannual (minimum) / Quarterly for critical environments

Maintenance covers fan inspection, damper operation, intake grille cleaning, airflow verification. DA19 highlights indoor air quality compliance.

High-Demand or Critical Systems

Data centres, laboratories, hospitals, clean rooms, server rooms, 24/7 operations, sensitive manufacturing environments

Monthly inspections

Critical environments may require monthly operational checks even if full servicing is less frequent. Aligns with DA19 risk-based maintenance strategy.

Key Takeaways:

  • DA19 recommends tailoring maintenance schedules to system type, operating hours, occupancy, and environmental conditions.

  • Document and review your maintenance program regularly.

  • Regular inspections combined with preventative servicing reduce breakdowns, improve efficiency, and extend equipment lifespan.


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4. Costs of Commercial AC Maintenance

Understanding AC preventative maintenance cost is important for budgeting and planning. Costs vary depending on system type, size, and complexity:

  • Routine service checks: $150–$500 per unit, typical for small split systems or single fan coil units. Includes filter cleaning, fan inspection, and refrigerant checks.

  • Repair costs: “how much does it cost to repair a commercial AC unit?”

    • Small split systems – minor repairs like fan motor replacement or refrigerant top-up.

    • Medium ducted systems or rooftop units – repairs of compressors, controls, or fan motors.

    • Large rooftop units or multi-zone ducted systems – major repairs like compressors or control boards.

  • Replacement costs: “how much does it cost to replace a commercial air conditioner?” or “how much does it cost to replace an entire HVAC system?” can range from $5,000 to $50,000+, depending on size and complexity.

  • Ongoing servicing: “how much does it cost to service air conditioning?” generally $200–$600 annually per unit for small split units. Larger ducted or rooftop systems require more extensive service contracts. The ongoing servicing cost of units depends on factors such as the type, number of units, their age and condition, accessibility, environmental conditions, the frequency of service, the complexity of the system, inclusion of consumables or minor repairs, and whether emergency or after-hours coverage is required.

Disclaimer: These costs are indicative and provided for general informational purposes only. They are not a quote for our services, and actual costs may vary depending on your building, system type, and service provider.


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5. Benefits of Regular AC Maintenance

  • Enhanced Energy Efficiency – Clean filters, lubricated components, and unobstructed ducts lower energy use.

  • Extended Equipment Lifespan – Maintains split systems, ducted multi-zone systems, rooftop units, and fresh air ventilation systems.

  • Reduced Downtime – Scheduled maintenance prevents unexpected system failures.

  • Better Indoor Air Quality and Comfort – Ensures consistent temperature and ventilation for high-occupancy areas.

  • Compliance and Safety – Helps meet NSW standards and reduces liability.


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6. Commercial Air Conditioning Options

  • Ducted systems – Open-plan offices, multi-room commercial spaces. Maintenance includes duct cleaning, filter replacement, fan inspection, thermostat calibration.

  • Split systems – Targeted cooling for smaller offices, tenant spaces, boutique retail.

  • Rooftop units – Large offices, shopping centres, hospitals, warehouses, schools. Service includes fan, compressor, condenser inspections, corrosion checks.

  • Fresh air ventilation systems – Offices, gyms, hospitals, commercial kitchens, auditoriums. Maintains air quality and ventilation.


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7. Maintenance for HVAC Systems in Large Buildings in Sydney

Large commercial buildings in Sydney, such as office towers, hospitals, shopping centres, and multi-tenant complexes, require a more comprehensive approach to HVAC maintenance due to their size, complexity, and heavy usage. Key considerations include:

  • Central Monitoring Systems – Many large buildings use building management systems (BMS) to monitor HVAC performance, energy consumption, and detect issues early.

  • Frequent Inspections – High-demand areas or critical systems may require monthly operational checks, while full servicing is typically quarterly or biannual, in line with DA19 guidelines.

  • Component Lifecycle Management – Fans, compressors, pumps, and air handling units may need proactive replacement before failure to avoid costly downtime.

  • Ductwork and Ventilation Cleaning – Extensive ducting in large buildings requires regular cleaning to maintain airflow efficiency and indoor air quality.

  • Regulatory Compliance – Ensuring HVAC systems meet NSW building codes, workplace health & safety standards, and DA19 preventative maintenance recommendations.

  • Energy Efficiency Reviews – Regular audits of energy use help identify inefficiencies, reduce operating costs, and improve sustainability credentials.



8. Finding the Best HVAC Maintenance Near Me

When searching “best HVAC maintenance near me” or “best HVAC maintenance near me service”:

  • Look for providers experienced with large-scale commercial systems

  • Ensure transparent pricing and service contracts

  • Confirm availability for scheduled and emergency maintenance

  • Check client feedback from other Sydney facilities


9. Legal Requirements: Do Landlords Legally Have to Fix AC?

In NSW commercial properties, landlords are generally responsible for maintaining essential services, including air conditioning, heating, and ventilation. Regular maintenance of commercial central air conditioning units and commercial building ventilation helps prevent disputes and tenant complaints.


10. Troubleshooting Common Commercial AC Issues

Even well-maintained systems may experience problems:

  • Inconsistent Cooling – Ducted: blocked ducts, clogged filters; Split: dirty filters, low refrigerant; Rooftop: airflow imbalance.

  • Strange Noises – Split: rattling; Ducted/Rooftop: squealing or banging from belts, fans, or compressors.

  • Poor Ventilation – Fresh air: blocked intakes, faulty dampers; Ducted: imbalanced airflow; Rooftop: fan or damper failures.

  • Refrigerant Leaks / Electrical Faults – Split/small ducted: minor leaks; Rooftop/large ducted: control, compressor, or wiring issues.


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For building owners, facilities managers, and property managers, regular commercial AC maintenance is essential. Understanding AC maintenance frequency, budgeting for AC preventative maintenance cost, and choosing the right commercial air conditioning options ensures efficient operations, tenant satisfaction, and compliance.


Disclaimer: All costs mentioned above are indicative and provided for informational purposes only. They are not a quote for services, and actual costs may vary depending on your building, system type, and service provider.


Request a Tailored Commercial HVAC Proposal

Ensure your building’s HVAC systems are operating efficiently and reliably. Contact us today to receive a custom commercial air conditioning proposal designed for your building’s specific needs:

  • Comprehensive system assessment

  • Recommended maintenance and upgrades

  • Transparent pricing and timelines

  • No obligation, no pushy sales




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